5 Amazing Apps That Every Hospitality Business Needs

When the average traveler books a trip or vacation, much of his or her time will be spent online looking for deals. Before departure and on the road, a great number of travelers will be using a smart phone to access details about the vacation. This means hospitality companies such as hotels, bed & breakfasts, and vacation home rental businesses need to make it easy for customers to engage with the company through smart-phone apps.

1. Kony Mobile Hospitality

This app makes it simple for travelers to use a smart phone to access details about travel and reservations with a particular hotel. The app has a lot of options for customization and offers options such as mobile check-in and booking. In addition, it’s possible to design a rewards program and link it to this app as well as create a wholly branded experience with company logos and colors.

2. Hospitality iCoach

For individuals working in the hospitality industry, this app offers a great opportunity to continue education while working. The app was created by the American Hotel & Lodging Educational Institute, and offers a terrific selection of tips that help individuals in the hospitality industry who are looking to offer the best service possible to customers. One of the best parts of this app is that it helps an employee to consider the whole hospitality operation instead of just his or her small role within it.

3. Tip Bucket

Although baristas working at a coffee house will usually have access to a simple jar that sits at the cash register for tips, not every worker in the hospitality industry has a static option for tips. Tip Bucket is an alternative that will allow workers in the hospitality industry to keep track of tips over the course of the day so that an end-of-day tally isn’t required. Spending no time trying to figure out tips at the end of the day is a great way to end a shift.

4. Hcareers Mobile

For anyone who has not yet found a job within the hospitality industry, searching on this job board is a definite must during the job seeking process. The website offers a special mobile app designed to allow searches without the use of a desktop. Users can search for jobs based upon factors like industry, location, and experience level, and can also keep a list of favorites or upload a resume into the system.

5. Hotel Room Inspection

A hotel will score very low with customers if the rooms aren’t sparkling, and this app helps make sure that problems with a room’s condition are forwarded to a hotel or establishment’s management.

Vacations today often include digital transactions, and whether a traveler performs research before calling an establishment, or whether he or she books online, hospitality companies like hotels need to make it easy for customers to make their reservations with apps. In addition, there are some excellent apps designed to help new members of the hospitality industry to find the best job and offer the best service to customers.

Jenny Wadlow is a freelance blogger and a fun loving person. She writes for Essential Hospitality, a hospitality supplies selling company and has a lot of interest in hospitality management. She likes attending social gatherings and meeting new people. You can follow her on Twitter @JennyWadlow.